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Business Support Administrator

Business Support

Key responsibilities:

 Turning office phones on and off at the beginning and end of the day.
 Telephone answering, dealing with customer enquiries, transferring calls and taking messages in a professional and courteous manner.
 Providing a general administration and office support to sales and other areas of the business.
 Greeting and recording visitors in line with Company procedures, ensuring that Company fire regulations are complied with.
 Managing digital filing and ensuring electronic files are up to date and accurate.
 Maintaining a log of Company Cars.
 Receiving and distributing incoming mail.
 Booking Company travel and accommodation requirements for colleagues.
 Managing the meeting room diary.
 Arranging catering for visitors and other visitors as required.
 Attending and contributing to internal meetings.
 Dealing with and responding to emails, both internal and from external stakeholders.
 Provide administration support for Company Directors.
 Provide minute taking as required.
 Providing occasional cover in other departments if required

 Accurately processing sales quotes and orders, liaising with the salesperson or customer in case of any queries.
 Regularly checking prices and ensuring contracts are kept up to date.
 Following up outstanding quotes with customers and obtaining missing information.
 Providing data and reports for and supporting the sales team with general operations to help reach the teams objectives.
 Preparing and sending sales information to customers.
 Providing support with Trade Shows.

Goods Receiving
 Processing goods received in the Company’s ERP system.
 Passing any queries to the relevant department for resolution.
 Uploading delivery notes to posted receipts.

Full training and guidance will be provided

If you require any further information please contact Carol Dickinson, Head of Business Support – Tel: 07917354254
or 01432 845206 Email:
To apply for the position please send an application and CV/Personal Statement to Carol Dickinson – contact details
as above or drop into Head Office.

Date posted: 6 September 2022

Closing date: 7 February 2023